How to create an account ?
To become a Lafitte member and open a client account you have to :
- Click on “log in” on the right top of the page
- On the page “New clients”, click on “Create an account”
- Fill in the form and click on “Submit”
If you have some difficulties, please do not hesitate to contact us.
How to change my account data ?
- Click on “log in” on the right top of the page and enter your ID’s
- Edit your personal informations and then click on “validate”
How to change my password ?
- Click on “log in”, then on the link “Forgot password”
We will immediately send you another new password.
How to consult the history of my orders ?
- Click on “log in” on the right top of the page and enter your IDs.
- Consult the section “My Order History”
How long does delivery take ?
- If we have the item in stock, the order is processed within 48 hours.
- If you order a specific item, the delay will exceed 1 week.
How to choose your size ?
- Lafitte has a size guide which is available here !
How to change my order ?
- Once your order has been validated and paid, you can’t edit it computationally.
- However, if the delivery time exceeds 1 week, it is possible to call us in order to change something.
Where do you deliver ?
- We mainly deliver in metropolitan France. If you come from another country, please contact us.
Can my billing address be different from my delivery address ?
- Of course, it does. When making the payment, you can choose different addresses. Note that this option is only available for addresses which are in the same country.
Can I return an item ?
- You can only return an item within 15 days if it has not been weared.